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New purchase process at AUTODESK

Change in accounting as of 16.9.2024

New accounting

In future, payment for your Autodesk licenses will be made directly via Autodesk. WESTCAM will remain your first point of contact for licenses, consulting, training and support.

Other invoice header

The familiar purchasing process for Autodesk licenses is now also being replaced by a new ordering process in Europe.

For you, this means that we at WESTCAM will continue to configure the right license solution in close consultation with you. On this solid basis, you will receive the customized offer directly via the AUTODESK portal, including e-mail notification.

Advice, support and training are provided as usual by WESTCAM.

The purchasing process to date

From. 1: Many interactions make the process complex: time-consuming processing can lead to order delays

The new purchasing process

From. 2: Direct contact & short distances: We take care of you! Autodesk takes care of the processing routine.

Good task sharing pays off

WESTCAM remains your main contact for selecting the right licenses for you and creates the right offer for you. AUTODESK takes care of the transaction process. We invest the time that WESTCAM thus gains in you: in valuable advice, practical training and rapid support.

In a nutshell: There is no need to worry – almost nothing will change for you. Only the payment of your licenses is now made directly via Autodesk. WESTCAM is and remains your first point of contact for licenses, consulting, training and support.

Christoph Geiler

Head of AUTODESK Solutions WESTCAM

The next step

Conclusion

Frequently asked questions about the new AUTODESK purchase process:

Gelten die Änderungen für alle AUTODESK-Produkte?

The start date is September 16, 2024, with the exception of a few special products and government customers. The changeover will also only take effect for renewals, extensions and changes to your Autodesk subscriptions.

If you have any questions about products that are exempt from the new invoicing system, please contact cad@westcam.at or Ms. Judith Kantioler on +43 5223 55509 360

Kann ich weiterhin auf die wertvolle WESTCAM-Beratung, Trainings und Support zugreifen?

WESTCAM is and remains your 1st address for all AUTODESK solutions!

Of course, we will advise you on the best Autodesk solution in the usual high quality. In addition, we will continue to provide software training as usual and our support team will continue to provide you with advice and assistance.

Wie komme ich künftig zum besten AUTODESK-Angebot?

Please continue to contact your WESTCAM contact person as usual to request a quote!

We help you to select the license that is exactly right for your company. We take care of the quotation and delivery on behalf of Autodesk. After your quotation has been approved, you will receive the order confirmation and finally the invoice from Autodesk Ireland.

Ändert der neue Kaufprozess etwas an meiner Geschäftsbeziehung zu WESTCAM?

The new purchase process only changes the payment method, in simple terms only the invoice sender changes!

The business relationship with WESTCAM is intensified as routine activities such as invoicing are eliminated and valuable time is gained for consulting and support.