Support & Service

PDM, MES

  • PDM(Product Data Management: centralized management of all process-related information and product data)
  • MES(Manufacturing Execution System: software for the efficient control of production in industry)

Our PDM support team & MES support team will be happy to answer your questions with their many years of expertise.

Click here for quick help

    Supportanfrage

    Hinweis: Upload bis maximal 25 MB möglich. Bei größeren Datenmengen stellen wir Ihnen gerne einen temporären Cloud-Link zur Verfügung.

    Zustimmung Hotline Vertrag (siehe unten)*

    *Pflichtfeld

    Gladly there for you

    PDM & MES

    • PDM(Product Data Management): AUTODESK Vault
    • MES(Manufacturing Execution System): Hummingbird MES

    Monday – Thursday
    08.00 – 12.00 hrs

    Friday
    10.00 – 12.00 a.m.

    Professional support

    HOTLINE CONTRACT

    SUPPORT CONDITIONS

    • with hotline contract: Free support
    • without a hotline contract: costs per quarter of an hour or part thereof according to the hotline contract.

    AUTODESK MAINTENANCE CONTRACT (Vault)

    Further information on the Autodesk maintenance contract and Autodesk Subscription.

    Frequently asked questions (FAQs)